AGENDA & TOPICS

PRE-CONFERENCE BREAKFAST WORKSHOP

USING EMOTIONAL INTELLIGENCE TO STRENGTHEN THE MANAGER/EMPLOYEE BOND

Studies show that traditional intelligence, or IQ, is not enough for employees to perform at a consistently high level. Individuals will need to possess not only well-developed intellectual and technical abilities, but also equally impressive social and emotional skills – “emotional intelligence” – to navigate their ever-changing, increasingly stressful work environments. In fact, researchers have determined these skills account for between 27 and 58 percent of job success. During this interactive session, an award-winning author, speaker, and consultant will help you understand how emotions affect decision making and can often get in the way of connecting with people. He'll provide concrete tools on how to use our whole brains to better understand employees and guide them through their workplace struggles.

OPENING KEYNOTE SESSION

FROM HR TO EMPLOYEE EXPERIENCE: BUILDING A CULTURE OF DIVERSITY, HAPPINESS AND BELONGING

Few companies have such a unique and compelling culture as Airbnb – and, in our opening keynote, Mark Levy (former Global Head of Employee Experience) takes the stage to share some of his secrets.

From crafting core internal and external strategies based on company values to discussing the shared behaviours and family atmosphere that make Airbnb so special, Mark will reveal:

  • How Airbnb evolved from HR to Employee Experience and created a globally recognized mission and purpose-driven culture
  • The importance of mission and values
  • Reimagining the role of “HR”
  • Breaking down the walls between employees and customers

Don’t miss this unique chance to learn from one of the best experts in the business.

TRANSFORMING HR: THE IMPACT OF AUTOMATION AND AI ON HR IN A TIME OF UNCERTAINTY

AI tech and robotic automation are going to transform the world of business. And in a changing landscape with an increasingly digital labour force … how will the role of HR change with it?

It all comes under the spotlight in this interactive session that explores how companies must rise to the HR challenges of a digital takeover, analyzing how HR itself can achieve higher efficiency, effectiveness and value with the help of automation.

Also under discussion:

  • The types of digital labour and their impact on HR function. What roles will be automated and which ones won’t be?
  • How will AI disrupt HR? How will HR’s role be different from what it is today? What can we do today to prepare for the future?
  • Moving from transactional HR to advisory – is AI the game changer to do this?

Make sure you’re prepared for the future – don’t miss this vital discussion.

BREAKOUT SESSIONS

HOW TO LEAD AND ENGAGE A REMOTE WORKFORCE

Remote working is only getting more and more popular.

There’s good reason for this: it offers employees more autonomy, allows them to feel better prepared to do a good job and provides a rewarding work experience. Yet engaging and managing remote employees is still a challenge for employers.

What’s the right leadership style? What are the best tools to use? What’s a reasonable return on investment? What does it mean to ‘lead’ virtually?

It’s all under debate from a panel of leading Canadian HR executives, who’ll be discussing:

  • How do you manage and engage a remote workforce? What does it mean?
  • How to supporting international/remote workers
  • Integration of remote workforce - how do you help them understand culture, etc.
  • Ethnic and culture integration, onboarding process and procedures
  • How to make them feel like part of the family? How can execs reach out and connect with those remote employees? How do you keep that level of engagement and connection via distance?

Don’t tackle this issue remotely – join us at this great session!

Moderator:

Steve MacIntyre - Director, People & Culture, Silver Hills


Panelists:

Susan Vann - Vice President, Human Resources, The Little Potato Company Ltd

Janet Hughes - Director, Human Resources at Vancouver Film School

Jane Watson - Head of People & Operations, Actionable

HOW MARIJUANA LEGALIZATION WILL IMPACT EMPLOYERS

Legalized recreational cannabis is BIG news in Canada.

And it’s brought along a BIG question for employers: what are the ramifications for my business?

But what if we took it a step further? What if we suggested that you consider adding medical cannabis to your drug plan? Well … Shoppers Drug Mart and Loblaw did just that and they learned a lot along the way.

Join our panel of expert speakers as they discuss the impact of marijuana in the workplace and why companies might consider adding cannabis to their benefits package.

Don’t let the chance to hear such essential insights go up in smoke!

Jonathan Tafler - Senior Director, Employer Health Solutions, Shoppers Drug Mart

Michael Howcroft - Partner, Blake, Cassels & Graydon, LLP

BREAKOUT SESSIONS

UNLOCKING NEW LEADERSHIP POTENTIAL AT YOUR ORGANIZATION

The nature of work has changed, and mounting business pressures have made it risky to rely on a small set of high potential players to push your organization forward. Not only are many of these “HiPo” leaders facing unsustainable levels of stress and burnout, but organizations are ignoring their largest source of leadership potential, which is spread out and hidden among their broader workforce not identified as HiPos.

Realizing the promise of leadership potential requires far more than picking and choosing people who meet a precise profile. To prepare for a world of constant change, we can’t narrow the focus on leadership potential…we must broaden it.

This presentation explores:

  • The current state of high-potential programs and common pitfalls
  • How the new leadership context is driving the need for a new approach to unlocking leadership potential
  • A different and holistic approach for surfacing, activating, and accelerating the leadership potential in individuals, within teams, and across the full force of the organization

Bill Mitchell - Talent Strategist, Development Dimensions International

Mathieu Baril - Manager, Business Development - Canada, Development Dimensions International

TAKE THE PLUNGE: DIVE DEEPER INTO TECHNOLOGY AS A CHANGE AGENT FOR YOUR ORGANIZATION

Today, HR is well placed to help lead, guide and drive organizations in a digital landscape. As people practices evolve and technological advancements progress rapidly, organizations undergo transformational change to keep pace. Meanwhile, HR is sitting at the intersection of all of these factors.

Not only do we have the ultimate front-row seat to the paradigm shifts in the way we think about work – but we also have the unique opportunity to shape these changes. In this session, David Heather, VP of HR at ADP will discuss how we as HR Leaders can drive productivity, innovation and create new opportunities for the businesses that we lead by creating an actionable vision to embrace technology as a tool for change.

Founded on research and insights, we will explore:

  • Global technology trends
  • The impact technology has on the Canadian economy
  • What HR Leaders can do today to embrace technology
  • How to drive employee meaning by understanding the disconnect between employee and employer

David Heather - Vice President, Human Resources, ADP Canada

HOW TO TRANSFORM YOUR CULTURE AND EMPLOYER BRAND FROM THE INSIDE OUT

John Stix is an authority on building an effective culture and developing highly motivated teams. He can see the potential in any company – and, through real experience and practice, he understands the challenges and the blockers that come with successfully shifting a workplace culture. He definitely knows how to make it happen.

In this exclusive session John will reveal:

  • How to transform your organization and enhance the employee experience through employer branding and cultural shift
  • Employer branding: what are the key steps?
  • How to determine if you are speaking to the right audience externally
  • What is your story? How do you work with your marketing team to tell your story and create an emotional connection with your employees and potential candidates?
  • Employer branding best practices throughout employee journey
  • How to utilize technology in elevating your culture and rebranding of your company

Don’t miss this masterful session from an industry mastermind.

LIFTING PERFORMANCE AND EMPLOYEE ENGAGEMENT AT CISCO

By fixating on teams and team leader excellence, Cisco is rewriting all the rules on performance management. But how?

Alex Johnson (Country HR Leader at Cisco) is here to tell all!

You’ll learn everything there is to know about team performance, as well as:

  • How Cisco reinvented performance management at their company
  • How they rolled it out across the company and what they learned along the way
  • Utilizing technology and performance management feedback tools
  • How they measure performance and employee engagement
  • How performance management and employee engagement tied into Cisco’s leadership development efforts

Be sure to secure your place at this hugely important session.

PANEL DISCUSSION

HOW DO YOU RECRUIT, RETAIN AND ENGAGE BEST TALENT?

Employers in Western Canada are locked in competition to employ the best talent and top performing candidates. What’s the secret to engaging the most productive talent while simultaneously facing the new challenges of a global disruptive market?

It’s all under discussion from a panel leading Canadian HR executives. They’ll cover:

  • How to attract and attain top talent when turnover rate is increasing in Western Canada
  • How can employers stay competitive when they can’t be based on compensation?
  • What are the best apps and tools to use in recruiting?
  • Candidate experience through the use of technology – how to make it better, smarter and faster
  • How to balance the need for employees’ work/life balance while ensuring their continuous productivity
  • Total comp and rewards: how to keep people engaged by providing other forms of perks and compensation besides salary
  • How can Western Canadian companies retain their employees?
  • What are progressive companies around the world doing to recruit, retain and engage best talent?

If your company is trying to lock down talent, lock down a place at this essential session.

CLOSING KEYNOTE

WHAT DOES STRATEGIC HR REALLY MEAN? AND HOW TO DO IT RIGHT!

Do you want strategic transformation throughout your organization? Then you need strategic organization in your HR department.

Nothing enables talent, opportunity, strength, efficiency and success like Strategic HRM.

However, it seems that some HR Leaders are still struggling to make the leap from traditional HR into truly transformational HR.

That’s where our closing keynote speaker comes in. Christina McClung (VP Human Resources and Chief of Staff to President, Capital One) knows all about strategic HR management that focuses on people, integrity and strong leadership-team alliances – and she’s going to share that knowledge with you. Topics under discussion:

  • You don’t need to ask for a seat at the table - you just need to know how to take it
  • How can HR get to know their business better?
  • How to speak CEO’s language and how to acquire needed business acumen skills
  • How to align HR activities with organizational strategy
  • How HR professionals can become true strategic business partners
  • Effective strategies for dealing with C-suite executives and the board
  • Where is HR going? How can we continue to provide leading edge strategy and innovation to support and drive the business?
  • How to be able to drive real change in faster periods of time
  • Being adaptable and effectively dealing with unpredictability
  • HR's credibility at the leadership level, how HR can add value/reduce costs for an organization

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